Japan eSIM

• Your device must support eSIM and be carrier-unlocked before purchase.
• Japan is the selected coverage scope for this package.
• Hotspot use is supported by this package.

Plan type

Country

Destination

Japan

Data allowance

Unlimited

Validity

10 days

Hotspot / tethering

Supported

Availability

Out of stock

• Unlimited data allowance.
• 10 days of plan validity.
• Japan coverage scope.
• Hotspot use is supported.
• Protected installation details after successful payment verification and fulfilment.

1. Install the eSIM

   Use the protected installation details supplied for your fulfilled order and follow your device prompts carefully.

2. Follow the activation guidance

   Install Your eSIM

   Before installation, please make sure your device supports eSIM, is carrier-unlocked, and is connected to a stable Wi-Fi or mobile network.

   Important: Once installed, the eSIM is linked to that device and generally cannot be transferred or installed on another device. Please confirm you are installing it on the correct device.

   Method 1: One-Tap Installation

   If your order provides a One-Tap Install option, simply tap the Install button or installation link and follow the on-screen instructions.

   For iPhone, One-Tap Installation requires iOS 17.4 or later.

   Method 2: QR Code or Manual Installation

   1. Open the QR code provided with your eSIM order. Display it on another device or print it so you can scan it with your phone.

   2. Open your device settings:

      • iPhone: Settings → Cellular/Mobile Data → Add eSIM

      • Android: Settings → SIM Card Manager/SIMs → Add eSIM/Add SIM

   3. Make sure your phone is connected to the internet, then scan the provided QR code.

   4. If you cannot scan the QR code, select the manual installation option and enter the provided SM-DP+ Address and Activation Code.

   5. Follow the on-screen instructions to complete the installation.

   If installation fails, check whether your device is carrier-locked. You may need to contact your mobile carrier to unlock the device.

   Activate Your eSIM

   Complete these steps when you arrive at your destination:

   1. Enable your newly installed eSIM.

   2. Select the eSIM for Mobile/Cellular Data.

   3. Disable mobile data on your primary SIM if necessary to avoid unwanted roaming charges.

   4. Turn Data Roaming ON for the eSIM.

   5. Wait a few moments for the eSIM to connect to the local network.

   iPhone: Settings → Cellular/Mobile Data → Select your eSIM → Turn On This Line → Data Roaming ON

   Android: Settings → SIM Card Manager/SIMs → Enable the eSIM → Set it as Mobile Data SIM → Data Roaming ON

   If you still cannot access the internet, configure the APN below and restart your phone.

   APN Settings

   If your eSIM does not connect automatically, manually configure the APN.

   iPhone: Settings → Cellular → Select eSIM → Cellular Data Network

   Android: Settings → Mobile Network/Cellular Network → Access Point Names (APN)

   Enter:

   APN: cmhk

   Save the settings if required, then restart your device.

   Using a Renewal Data Plan

   If you purchase a renewal/top-up plan for your existing eSIM, do not scan the QR code again. The renewal plan will activate automatically when the current plan ends, or its eligible data is exhausted.

   For plans that continue at a reduced speed after high-speed data is used, the reduced-speed connection remains active until the original plan expires. Restart your phone when the renewal plan becomes available.

   For plans with high-speed data only, restart your phone after the original data allowance has been fully used to begin using the renewal plan.

   Important: Renewal plans remain linked to the existing eSIM and device. If you want to use the service on a different device, purchase a new eSIM plan instead of renewing the existing one.

• Refund guidance

  Non-Refundable: Once purchased, this eSIM plan cannot be cancelled, refunded, or exchanged.

Review the displayed coverage, compatibility, activation, and refund guidance before payment. Availability and performance can depend on local networks and device conditions.